NEWS
TrueSight: Cerner's Goals for Capacity Management

Justin Martin, lead of capacity management team at Cerner, talks about his goals for the capacity management team – staying ahead of the business needs.

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NEWS
TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

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NEWS
Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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News

Cameo Services restructures senior leadership to support international growth following developments in 2025.
Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI capabilities.
Assured Data Protection updates leadership structure, giving Giannini oversight of innovation and partner programs.
Serbus rebrands to strengthen UK’s CNI against escalating threats, aiming for £75m revenue growth through organic expansion and strategic acquisitions.

Expert Opinions

By Jon Healy, Regional Strategic Operations Officer at Salute.
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