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SME AI optimism tempered by security concerns

Greg Keller, Co-Founder and CTO of JumpCloud, discusses the findings of the company’s latest report focusing on the SME IT landscape. AI is on the horizon, but there’s some nervousness over how to best manage this opportunity. Security remains the number one SME concern, alongside budgetary and people constraints. Greg explains how SMEs are placing increasing trust in MSPs to help navigate these challenges and opportunities, alongside some advice as to how organisations can help themselves. View the State of IT 2024 Report here: https://jumpcloud.com/resources/q1-2024-it-trends-for-small-and-medium-sized-enterprises-smes

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AI poses fresh challenges for the data centre industry

The opening of Legrand’s latest Experience Center in Reading, UK, last year is just one of many technology and corporate strategy developments focused on optimizing the company’s data centre products and services portfolio, as well as the overall customer experience. Paul Roberts, Product Specialist and MTDC Account Manager for Legrand Data Centre Solutions, talks to DCS.

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AI looms large over industry’s sustainability roadmap

Tate Cantrell, Chief Technology Officer at Verne Global, provides some brilliant insights into the data centre industry’s sustainability progress to date and the technology and strategic innovations which will make a difference into the future – warning that the sheer scale of the impending AI explosion could just cause a disruptive re-think of many stakeholders’ Net Zero plans.

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Is the data centre industry ready for AI?

Steven Carlini, VP for Innovation and Data Centre at Schneider Electric, explains how the massive, continuing AI explosion is threatening to re-write the rules when it comes to data centre design and operation. The company recently published a Blueprint for AI data centres, which explores pioneering approaches to data centre design, and Steve shares the four key AI attributes and trends that will underpin physical infrastructure requirements in the era of machine learning.

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AI adds to sustainability pressures on the data centre

Gisli Kr., Chief Sales Officer at AtNorth. discusses the carbon footprint AI explosion, suggesting that finding the right sustainable data centre to host these AI applications can help contribute to the circular economy. He also provides updates on the company’s third Icelandic data centre, some new hires, and record revenue levels – which in part can be contributed to atNorth’s strong sustainability credentials.

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Outsourcing opportunity for MSPs

Greg Jones, Vice President of Business Development EMEA, Kaseya, discusses the findings of the company’s recently published IT Operations Report. He shares some fascinating insights as to current end user challenges, including cybersecurity, automation, budgets, workloads and legacy infrastructure, suggesting that MSPs and the Channel more generally have a major opportunity to help their customers as they look for more outsourced technology solutions and expertise.

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Sustainability – time for a revolution? Part 1

Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division, discusses the sustainability gap, with too many organisations talking up their environmental credentials, but failing to implement the necessary actions.

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AI’s image problem - Fivetran
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Guro Bakkeng Bergan, VP and GM EMEA at Fivetran, discusses a recent Vanson Bourne report, conducted on behalf of Fivetran, which reveals that almost all companies recognise the importance of AI and, therefore, have plans to invest in the technology, but at the same time do not completely trust it, and also experience difficulty obtaining the data sets which are the ‘raw ingredients’ of successful AI implementations.

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To be a responsible AI leader, focus on being responsible
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Dr. Stephan Thiel, Global Analytics Business Management Senior Director – GAMMA, Boston Consulting Group, discusses the importance of Responsible AI in today’s digital business world.

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Sports broadcaster wins with New Relic

Craig McLean, VP of Engineering at DAZN Group, a global sports entertainment platform, explains the importance of observability to the company as it delivers an over-the-top streaming service to millions of subscribers across the globe.

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Conversational AI enhances customer and employee interactions
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Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.

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Observability offers a path to true IT optimisation

Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

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Park Place Technologies expands its data centre expertise

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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Supply chain transparency hits the catwalk
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Neil Cornish, Ecosystem Development Manager at Tech Data UK, discusses the collaboration between the UK Fashion & Textile Association, IBM, the Future Fashion Factory and Tech Data UK, to develop a new technology platform designed to help drive both sustainability and profitability within the fashion supply chain.

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SDC Channel Summit promises valuable MSP insights

Conference Chair Ian Luckett outlines the content of the second virtual SDC Channel Summit event, taking place 10-11 May. A mixture of keynote presentations, roundtables and panel discussions promise to produce plenty of valuable insights for Channel companies dealing with the challenges and opportunities of digital transformation.

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News

Digital Realty inaugurates its first data center in Ghana, promising to enhance connectivity and boost the country's digital ecosystem.
xtype unveils the 2026 State of ServiceNow Operations Survey at The ServiceNow World Forum, aiming to explore technical governance as platform adoption and AI grow.
Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data sovereignty and regulatory compliance.
Exploring the path to a sustainable digital future in the UK through renewable energy integration in data centres.

Expert Opinions

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