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Exploring IT’s digital experience challenges

Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.

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The race to IT observability

Ted Redkar, Chief Product Officer, LogicMonitor, talks about achieving end-to-end observability in the age of digital transformation and technological convergence.

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How to get started with AIOPS

Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

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The importance of AIOps within Value Stream Management

Companies that choose not to consider the AIOps-powered VSM approach are missing a significant opportunity, argues Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai.

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AIOps: Moving beyond the trigger-driven alerts model with deep learning

Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.

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AIOPS moves beyond the ‘angry teenage years’!

Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.

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The importance of intelligent automation

Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.

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Applying a business lens to IT performance

Gregg Ostrowski, Regional CTO at Cisco AppDynamics, explains how full stack observability offers many benefits to organisations struggling to make sense of complex, likely hybrid infrastructure, as they work towards digital transformation.

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The key elements of a successful intelligent automation implementation

Recent research from Pegasystems revealed three key components of a successful intelligent automation project. Mans af Klercker, Global Sales Business Systems Specialist at PegaSystems, discusses these with DW, as well as explaining the company’s recent Pega Process AI Platform launch.

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AppDynamics Micro Demo: Synthetics Monitoring

Watch how AppDynamics synthetics monitoring proactively ensure application performance by - Providing availability anytime from locations around the world with browser synthetic monitoring - Using the AppDynamics intelligent cloud agents to monitor Business Transaction performance from browser to back-end, establish performance baselines, manage third party SLAs, and benchmark the competition - Measuring entire multi-page workflows simulating a complete customer journey including form data submission and user-actions via Selenium-based scripting of tests

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ValueOps: A Solution Overview

ValueOps from Broadcom combines our industry-leading Clarity and Rally products to form a powerful digital business and agile management solution. Breaking down the historic silos between business and IT, ValueOps gives companies superior transparency and efficiency for an improved flow of value.

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How To Scale Your Automation For The Agile Enterprise

Explore powerful use cases for device and service lifecycle management, security policy management, AL/ML enabled operations and agile DevOps-based lifecycle management as we will highlight Cisco's automation framework and best practices.

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Helm.ai Deep Teaching - Clip 1

This compilation demonstrates how Helm.ai's Deep Teaching technology performs on lane detection with Botts dots, missing/faded lane marking, glare, shadows, and rain.

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Helm.ai Autonomous Steering Benchmark

Autonomous steering on curvy mountain road Page Mill near Skyline. One camera, one GPU. No maps, no Lidar, no GPS.

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How AI-Driven Network Monitoring is Enabling Broadcom IT to Deliver Reliable Customer Experiences

Learn how Broadcom IT uses AIOps from Broadcom for industry-leading network monitoring that delivers service-aware network intelligence, alarm noise reduction, anomaly detection and automated triage.

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News

Building on the successful collaboration in Germany, Infinigate will distribute Cloudflare across Austria, Switzerland, the Benelux region, France, the Nordics and the UK and Ireland.
EKINOPS has released its new PM_100HDF01 pluggable module for the Ekinops360 WDM optical transport system. Cost-optimized to address the growing demand for 100G at the network edge, the PM_100HDF also has the...
Arrow Electronics has strengthened its distribution agreement with Broadcom, via Broadcom’s Accelerate Programme, adding a number of new solutions to the Arrow line card and bringing in new support...
AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.

Expert Opinions

By Richard Eglon, CMO, Nebula Global Services.
By Graham Jarvis, Freelance Business and Technology Journalist, Lead Journalist – Business and Technology, Trudy Darwin Communications.
By Andy Venables, CTO and Co-founder at POPX.