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ALE continues to innovate with ALIE chatbot and Private 5G solution launches

Chris Derham, Business Development Director – Networks, Alcatel-Lucent Enterprise, discusses the company’s innovative generative AI chatbot, ALIE, which is available on a global scale for use by channel partners and employees. Since implementing ALIE, ALE has seen a 50% reduction in the number of calls to support agents, showing that channel partners are able to resolve a significant number of issues through the chatbot. Chris also covers ALE’s newly launched Private 5G solution powered by Celona and the recent tie-up between ALE and Westcoast.

MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference,...

Some essential strategies to help optimise cybersecurity

Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from...

Enterprise-grade cybersecurity, simplified for SMEs

Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape,...

Axians and Nokia partner to deliver next-generation networking solutions

Chris Gilmour, CTO of Axians UK, explains how Axians, the ICT brand of VINCI Energies, and Nokia...

Stronger together

Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in...

Rethinking MSP Partnerships: Paul Hettesheimer on Building True Support for Service Providers

Paul Hettesheimer, VP Enterprise Sales (US), Hexnode, discusses how many vendors still treat MSPs...

Park Place Technologies launches 1st ever channel programme in Europe for Entuity Software™ solution

Ian Anderson, Senior Director, Partner Sales, EMEA at Park Place Technologies, outlines the...

Westcon-Comstor cuts carbon emissions, accelerates shift to renewables

Laura Mozden, Global Head of ESG at Westcon-Comstor, discusses the company’s recent Responsible...

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