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How AI is Transforming IT Ops at William Hill

  • 5 years ago Posted in
William Hill shares how AI and machine learning play a massive role in self-healing and the transformation that is taking place. Five years ago, companies would not be willing to even trust machines to start to make that decisional data. Today, it’s absolutely key to get visibility of all the piece of the jigsaw before making decisions on what can affect critical business services. AI helps analyze that metric explosion and make sense of it, because humans are limited by that. Not just understanding what the root cause of the problem is, but actually processing all this data coming through. https://www.williamhill.com/

TrueSight: BizOps for Capacity Management

Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. This new BizOps model allows them to better service their internal clients – faster, more accurate recommendations that have built the trusted relationships needed for fast, efficient service.

TrueSight: Cerner's Goals for Capacity Management

Justin Martin, lead of capacity management team at Cerner, talks about his goals for the capacity management team – staying ahead of the business needs.

LinkedIn Automates All of the Easy Things, and Makes all of the Hard Things Easy

Hear LinkedIn’s senior SRE, Todd Palino, share how the company continually improves the state of its infrastructure, so that the developers who are rolling out applications have a framework that they can do it within, and they can do it safely. LinkedIn currently generates over 50 terabytes a day of unique metrics on applications. No human is going to look at 50 terabytes a day of data and get anything useful out of it, so LinkedIn relies on systems give them some useful signal out of all that noise. By moving down the road of machine learning, LinkedIn can now do anomaly detection using machine learning models.

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CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

M&A: The Fast Moving Market - Jonathan Simnett

Managed Services as a supply model continues to change and develop; the best way to stay current is to exchange ideas and see what is already working well for others. The Managed Services & Hosting Summit is firmly established as the leading managed services event for channel organisations. In its ninth year as a UK event, the Managed Services & Hosting Summit Europe is being staged for the third time in Amsterdam and will examine the issues facing Managed Service Providers, hosting companies, channel partners and suppliers as they seek to add value and evolve new business models and relationships. The Managed Services & Hosting Summit – Europe 2019 features conference session presentations by major industry speakers and a range of breakout sessions exploring in further detail some of the major issues impacting the development of managed services. The summit will also provide extensive networking time for delegates to meet with potential business partners. The unique mix of high-level presentations plus the ability to meet, discuss and debate the related business issues with sponsors and peers across the industry, makes this a must attend event for any senior decision maker in the ICT channel.

AIOps helps US Bank increase automation across the tool chain

Learn how AIOps will help US Bank increase automation across the tool chain by analyzing large, monitoring-driven data sets. US Bank shares how they have so much data to get through that the root cause correlation is a large part of the bank’s triage process today. With the help of automation, US Bank envisions that the resolution side will be more effective, delivering better up time and improving customer experience.

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