Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing...

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Analytic Engineering chooses Verne Global

Innovative software engineering firm leverages Verne Global’s HPC-optimised and 100% renewable energy powered campus to support rapid growth.

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Boosting medical device agility and productivity

DJO Global, a leading global provider of medical devices for rehabilitation, pain management and physical therapy, is using the Birst cloud analytics platform to boost business agility and productivity.

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NEWS
More than half of enterprise leaders believe their role has significantly changed due to digital transformation

Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK,...

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Cloud initiative for London Science Museum Group

Initiative will leverage ServiceNow’s powerful platform to free up Museum staff from manual...

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Cloud backup market momentum to continue in 2018

Asigra says that new forecasts from a trio of market research firms -- Stratistics MRC, CMI, and...

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Customers to remain in the dark over data breaches?

Less than one in five enterprises have a customer notification plan in place in the event of a data...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority,...

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A2X joins the Teraco ecosystem

A2X Markets (A2X), a new, independent stock exchange, has joined Africa’s largest and only...

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AWS Direct Connect now available at Telehouse London Docklands

Telehouse has announced the availability of Amazon Web Services (AWS) Direct Connect at...

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Balancing the need for speed with security

Lacework has published findings from “Balancing Velocity and Security in the Cloud”, the...

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Expert Opinions

By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.
By Michael Vallas, Technical Principal and Field CTO at Goldilock Secure
Pure DC has secured new financing to support the expansion of its data centre developments across Europe and the Middle East.
By Priyank Savla, Vice President, Marketing, Invicti.