NEWS
Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS
Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS
Preserving UK film history

The British Film Institute (BFI), the lead organisation for film in the UK, has commissioned OvationData to deploy two Spectra® T950 Tape Libraries and two Spectra® BlackPearl® Converged Storage Systems for long-term digital preservation of the UK's film history, as part of its Unlocking Film...

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NEWS
AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS
Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more...

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NEWS
Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the...

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What's the new language of business? Hint, it's no longer accounting....

Forrn years, accounting has been dubbed the language of business.  Where rnhumans communicate...

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Puppet report reveals state of DevOps evolution

Puppet has published the findings of the 2018 rnState of DevOps Report. Over the pastrnseven years,...

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BASE Media Cloud teams with Equinix

Interconnection boosts managed cloud services driving production, post-production and content...

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Majority of businesses fail to comply with GDPR

70% of companies couldn't fulfill data access and portabilityrnrequests within the GDPR-specified...

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New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher...

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Organisations still struggle with data loss

Cloud adoption and rndisaster recovery testing is growing, yet 30 percent of organisations rnsay...

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Videos

Data Centre World Frankfurt 2026
Phil Caldwell, CEO of Ceres, explains how the collaboration will accelerate the deployment of solid oxide, low carbon, high efficiency, grid-independent on site power solutions, capable of being deployed much...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Olly Carter, Senior Channel Sales Director at Forescout, discusses how asset sprawl, IT OT IoT convergence and AI-driven threats are reshaping enterprise security priorities. He also explores why real-time...

Expert Opinions

Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...
By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.
Richard Simmons, Director Network Solutions, at Logicalis UKI, discusses that the challenge of adopting AI is no longer proving that the technology works, but ensuring that the infrastructure supporting it can...
By Richard Tallman, Senior Director, Worldwide MSP & Cloud at Bitdefender