NEWS
Businesses fail to measure or monitor customer service quality

Research highlights lack of consensus on what quality means and finds many businesses prevented by cost, resource and technology barriers from achieving it.

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Alteryx secures $85 million investment

Led by Iconiq Capital and Insight Venture Partners to drive generational shift in analytics and fuel exponential growth.

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New Head of Architecture to drive future development at RDT

General insurance software provider RDT has appointed digital specialist Mark Degenaar as its new Head of Architecture. Mr Degenaar, an accomplished Senior IT Leader, will be responsible for all aspects of RDT’s product architectures including digital strategies and platform...

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MapR free On-Demand Training now includes Apache Spark

Enables developers to get started with building big data pipelines and real-time applications using Spark.

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NEWS
Pay-as-you-drive insurance underpinned by analytics

IBM  and The Weather Company have given details of how Octo Telematics, the leading...

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NEWS
EIU study reveals high aspiration and complex challenges in digital transformation initiatives

Two-thirds of companies have digitised roughly half of their operations or less but most plan to...

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Dell reinforces ‘All-Data’ strategy

End-to-end big data and analytics solution helps organizations harness all data to connect better...

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Picking up the patterns in IoT data

New capabilities enable Teradata customers to “listen” in real time and see the distinctive...

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Senior management have unrealistic expectations about IT downtime

Report identifies gap between IT and senior management expectations.

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IBM expands data discovery and Q&A power of Watson Analytics

IBM has introduced new data discovery and question-and-answer capabilities for Watson Analytics ...

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SUSE and Huawei cooperate

Huawei appliance with SUSE Linux Enterprise Server to speed customer data analysis, decision...

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Whole Foods Market partners with Infor

State-of-the-art retail platform to drive operational efficiencies, deliver enhanced data analytics...

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Picture perfect big data analytics

Leading digital photo retailer turns to trusted advisor Teradata as business adjusts to big...

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Customer data has monetary value but many organisations ignore it

Many organisations do not manage customer data as a corporate asset, and the monetary value of that...

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NEWS
Dell to acquire EMC

Brings together the industry’s leading innovators in digital transformation, software-defined...

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Videos

Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions,...
Vivek Behl, Vice President, Strategy at WalkMe, discusses the findings of the company’s annual report, The State of Digital Adoption 2025, Special AI Edition. This year’s report focuses on AI adoption in...
Adam Raymond, Sales Manager UK & Ireland at SWEP International, discusses the increasing pressures on data centre cooling thanks to the AI explosion, explaining how liquid cooling solutions - rear door heat...
Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions,...

Expert Opinions

By Matthew Ekholm, Digital Product Passport and Circularity Specialist at Protokol.
By Juan Colina, EMEA data centre & IT segment leader, Eaton.
By Steve Prescott-Jones, director of managed services at UBDS Digital.
AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...