Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

DCW Asia 2025 - Part 3 of 3
Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...
James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Expert Opinions

By Jon Healy, Regional Strategic Operations Officer, EMEA, at Salute.
By Nico Gaviola, Vice President, Emerging Enterprises and Digital Natives, Databricks.
By Derek Thompson, Senior VP & GM, EMEA, Workato.