Lidl UK launches AI wine chatbot to UK customers

Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot –...

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Trust more important than profits

Altify’s Business Performance Benchmark shows customer retention a strategic priority, external recommendations more valued than CEOs.

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Complexity causes digital doubts

Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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Confido partners with Highlight

Confido has partnered with Highlight to deliver a new approach to Managed Services. With Highlight’s monitoring and reporting service at its foundation, Confido’s managed service will deliver a new level of transparency and openness to customers. 

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Drowning in digital transformation challenges?

Findings show organisations overwhelmed by mounting technical debt and the number of software...

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NEWS
Self-service to outstrip data scientists

Organisations are embracing self-service analytics and business intelligence (BI) to bring...

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Chatbots can pose a serious security threat

Chatbots are quickly becoming the interface of choice for many organisations. In fact, a recent...

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Engineering and construction industries embrace digitalisation

Aconex has announced the Global Industry Council (GIC) – unveiled in October –...

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NEWS
Digital transformation hype is not reflected by reality

Major pan-European research project highlights the complexities faced by CIOs as they navigate the...

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The Tavistock and Portman NHS Trust lays foundations for digital transformation

The Tavistock and Portman NHS Foundation Trust is overhauling its digital operations and...

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NEWS
Citizens want governments to prioritise personal, relevant experiences

Adobe and WPP’s government and public sector practice have released the results of a...

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NEWS
Digital disruptors do best!

New JDA and RSR survey compares disruptive and non-disruptive retailers, revealing surprising...

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NEWS
Business leaders adapt as Enterprise AI moves beyond experimentation

Artificial Intelligence is in widespread use across enterprises, driving tangible benefits...

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NEWS
Arrow launches virtual classroom initiative

Arrow Electronics is launching Arrow Virtual Classroom in EMEA. Arrow’s Education Business...

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NEWS
Accenture & Oracle take West Midlands Police on a journey to Cloud

West Midlands Police’s Digital transformation project achieves a significant cloud milestone.

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Videos

Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...
Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...
Trustmarque, a leading technology services partner, and Ultima Business Solutions, a specialist in managed services and automation, have completed their merger. Simon Williams, CEO of the new group explains...
Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...

Expert Opinions

By Peter Miller, sales manager and refurbished technology expert, at ETB Technologies.
By Sadiq Syed, SVP Digital Buildings, Schneider Electric.
By Dave Adamson, Solutions Director at Creative ITC.
By Benjamin Brial, founder of Cycloid.io.