NEWS
BBVA selects IPsoft to automate its customer support services

BBVA and IPsofthave form ed a partnership for the joint development of a new generation of digital customer support services powered by artificial intelligence technologies, based on IPsoft’s virtual assistant, Amelia. 

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Majority of businesses missing sales and revenue as a result of inefficient marketing technology

Nearly all respondents cite a lack of maturity in their marketing technology and poor collaboration between CIOs and CMOs as key barriers preventing them delivering great customer experiences.

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Failing to meet customer expectations

Nearly two-thirds of respondents in the UK (58%) say more work is needed by companies to improve their online experience.

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NEWS
Half of organisations set for major procurement and supply chain AI investment within two years

However, an independent research study commissioned by Ivalua reveals that poor data quality could...

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BMC delivers Cognitive Service Management

End-to-end multi-cloud SaaS offering reinvents traditional ITSM to support container-based...

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Billon receives EUR 1 million funding from the Polish National Center for Research and Development

Billon, the technology company that has civilised blockchain, has been granted EUR 1 million...

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NetMotion delivers Operational Intelligence Platform for enterprise mobility

Comprehensive visibility across users, networks, applications and devices gives...

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UK enterprises have reached cloud tipping point, but people are greatest barrier to success

A new report from Skytap and 451 Research shows that despite appetite to modernise, 74...

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Databricks conquers AI dilemma with unified analytics

Despite the allure of artificial intelligence (AI), most enterprises are struggling to succeed with...

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For resellers, time is running out

By Peter Olive, CEO, Vortex 6.

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JoveEye launch offers AI & Big Data powered research platform for Business Intelligence

Multi-lingual research and analysis tool offers access to global data in a single platform, for...

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Infosys extends Microsoft alliance

Infosys is expanding its relationship with Microsoft to accelerate the digital transformation of...

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KPMG and Google form digital alliance

New solutions combine Google Cloud’s security and artificial intelligence (AI) leadership with...

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AI is redefining connectivity

Artificial Intelligence (AI) is driving a paradigm shift in how nations prepare for the digital...

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Videos

In Part 2 of our interview with Datwyler at Data Centre World Frankfurt 2025, we spoke with Oliver Wunderlich to continue the conversation about the company’s activities and insights from the event. Watch...
Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving...
At Data Centre World Frankfurt 2025, we spoke with Nick Burnham from Avtron to hear his thoughts on the current state and future of the data centre industry. Watch the full interview to hear what he had to...
At Data Centre World Frankfurt 2025, we caught up with Senol Meral from Legrand to hear their thoughts on the evolving data centre landscape. Watch the full interview to find out what they had to say.

Expert Opinions

By Markus Nispel, CTO of EMEA, Extreme Networks.
By Mark Fenton, Product Engineering Director at Cadence.
Neal Griffiths, Chief Experience Officer at Matrix Booking, explores the integral relationship between employee insights and workspace innovation.
By Nicholas Lynch, Principal Consultant at NetSPI.