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Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Death of the Comms Room?

By Matthew Dent, CEO of Volta Data Centres.

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Salford City Council appoints Sudlows to network infrastructure framework’

Sudlows has been appointed by Salford City Council to join the three year framework to supply and install high speed copper and fibre-optic cabling network infrastructure to over 70 key public buildings, including; Schools, Museums, Leisure and Community Centre’s located across Salford.

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Six Degrees Group underpins major UK festival’s website

Bestival appoints converged services provider to support four days of music, 350 acts and 55,000 festival-goers.

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Onyx Group named office Public Sector Cloud Supplier

Data Centre & Cloud specialists Onyx Group are celebrating once more as they have been named as...

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Real time energy monitoring

Synapsys Solutions is helping building managers see in real time exactly how their estate is...

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Data analytics is top priority when driving firm efficiency at Sutherland Asbill & Brennan LLP

Law firm Sutherland Asbill & Brennan LLP is always looking out for ways to improve firm...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to...

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Racks deliver a ‘feature rich, affordable solution’

Power management company Eaton has launched the RE Series IT racks as part of its IT infrastructure...

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer...

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InfinityQS debunks Cloud Computing myths

Now available for download, “Cloud Mythbusters: Dispelling the Myths of Manufacturing in the...

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and...

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LDeX Group makes plans to enhance connectivity offering with the addition of a LINX virtual PoP

LDeX Group plans to enhance its connectivity offering with the addition of a virtual PoP from the...

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Westcoast selects Ensim Automation Suite

Westcoast Limited, a leading UK distributor for vendors including HP, Microsoft, Apple, Toshiba,...

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Volta announces C4L PoP

C4L chooses Volta to expand their private fibre-optic 1-100Gb coreTX network in Central London.

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Videos

BCS recruits a competitive edge - Part 3

Will Edwards, Consultant at BCS, describes his journey from professional rugby to data centre project management, as part of BCS’s Athlete Career Transition Programme, designed to address the data centre...

YVAM chiller meets Europe’s growing data centre demand

Todd Grabowski, President of Data Centre Solutions at Johnson Controls, explains how the company has expanded the availability of its leading YORK range of YVAM air-cooled magnetic bearing chillers to Europe...

DEI matters more than ever - in the IT industry and beyond

Liz Blackman, Chief Marketing Officer at Avantra, discusses the continuing importance of DEI, despite some recent ‘push back’, explaining the importance of women's perspectives in creating balanced...

DCS talks to KPMG at the DCA's 2025 10x10 Event

DCS talks to KPMG at the DCA's 2025 10x10 Event

Expert Opinions

How intelligence at the edge is redefining operational efficiency for businesses

By Wajih Yahyaoui, CEO at Blackstone eIT.

Five years on: How COVID redefined the way we work – and what comes next

As we mark five years since the world entered COVID-19 lockdowns, one thing is clear: the way we work has been irreversibly transformed. What began as a reactive shift to remote work has evolved into a more...

How To Power The Future Economy

The data center industry’s power and sustainability challenges cannot be addressed without deep partnership between all stakeholders, writes Tinboat Arslanouk, Chief Business Officer – International,...

What you need to know about NIS2

The NIS2 Directive is transforming the cyber security landscape for critical infrastructure sectors. While compliance is essential, navigating its complexities can be challenging. ABB’s Jason Newby, Advisory...

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