NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS
Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.

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NEWS
Data the primary AI blocker

Nasuni has published the findings from its annual industry research report, The State of Enterprise File Data Annual Report 2026.

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NEWS
Digital Realty opens first Barcelona data centre

Digital Realty has opened its first data center in Barcelona, BCN1, located in the Sant Adrià de Besòs innovation area.

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NEWS
SailPoint launches Agentic Fabric

New solution brings visibility, governance, and real-time protection to the rapidly expanding...

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NEWS
NetApp collaborates with Red Hat

New block-level change tracking capabilities enable faster backup and recovery for virtualized...

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NEWS
HPE delivers Unified Private Clouds and Data Platforms

New private cloud, storage, and data protection solutions simplify operations, strengthen...

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NEWS
Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the...

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NEWS
Tech Mahindra and Cisco partner

Tech Mahindra has announced a partnership with Cisco to launch a joint security solution, Cyber...

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NEWS
NEOIX announces strategic collaboration with Hitachi Energy and Hitachi Vantara

Combining energy systems and data platforms into a single, integrated digital infrastructure model.

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NEWS
KROHNE supports 'explosive growth' in AI-driven data centres

KROHNE announces a major commitment to the fast-growing data center sector by dedicating a...

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NEWS
A faster way to estimate AI power consumption

The “EnergAIzer” method generates reliable results in seconds, enabling data center operators...

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Videos

Data Centre World Frankfurt 2026
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...
Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Data Centre World London 2026

Expert Opinions

By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic...
In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help...