CA Technologies adds analytics capabilities to Service Assurance portfolio

CA Technologies has announced new IT operational analytics capabilities in CA Application Performance Management (APM) that help customers ensure an exceptional end-user experience by more easily diagnosing potential performance problems in productivity and revenue generating applications and...

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CA Technologies enhances CA Global Partner Program

CA Technologies has announced key enhancements to the CA Global Partner Program that provide partners with flexibility, speed and agility to support changing business models and meet new customer demands.

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Service desks not keeping up with shift to mobile

Survey reveals 83% of employees want to report IT issues through their mobile device, yet only 24% of businesses are able to support demand.

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‘Unmatched’ protection against modern threats with industry-leading threat intelligence

Imperva, Inc. has announced the release of SecureSphere 10.0. With today’s announcement,...

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ManageEngine launches Privileged Password Management software for MSPs

MSP Edition of Password Manager Pro said to be the industry-first software for MSPs in Privileged...

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MapR expands European operation

Xavier Guerin announced as vice president southern Europe and Benelux as Hadoop technology leader...

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Cisco ‘raises the bar for Storage Networking

As trends such as cloud computing, Big Data, and the Internet of Things generate rapidly increasing...

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CIOs slow to recognise their changing role

Complexity of delivering IT services keeps CIOs from operating on a more strategic level.

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NextiraOne fuels Murco's Communications with new LAN Core Infrastructure

New solution improves communication and provides long-term scalability.

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Interxion’s London Campus now offers access via BT Radianz Cloud

INTERXION HOLDING NV says that BT will offer a range of its BT Radianz services from...

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Gigamon to provide customers with a Unified Visibility Fabric Architecture

Gigamon has announced a new vision for software-defined monitoring based on a four-layer...

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Videos

Zeki Turedi, CrowdStrike Field CTO Europe, discusses the findings of the company’s 2026 Global Threat Report, which reveals that AI is accelerating the adversary and expanding the enterprise attack surface....
In this interview, Cathleen Nelson, VP Cloud Partnership at WSO2, discusses how enterprises are moving from treating AI as an add-on to embedding it at the heart of modern digital architecture. The...
Data Centre World London 2026
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Expert Opinions

By Ed Knight, Director of Global MSP Sales, Paessler GmbH
By Aurore Knight, Associate Director, Black & White Engineering.
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.