Customer service is key

NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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Siemens to acquire leading software framework provider for building automation and IoT
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Expansion of Siemens offering with open software framework for building automation and IoT.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

A new service and digital strategy to transform MTU’s global customer support.

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Interxion opens MRS2, its second data centre in Marseille

Less than four years after acquiring its first data centre in Marseille, Interxion is continuing...

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Your cyber intelligence is evolving

By Kristofer Mansson, CEO, Silobreaker.

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Auth0 receives $55m in Series D funding

Momentum signifies global demand for extensible identity management.

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Rackspace launches Kubernetes-as-a-Service solution

Helps enterprises accelerate their digital transformation, while reducing costs up to 50 percent.

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Delivering non-disruptive data governance copy services

Hitachi Vantara has introduced its latest specialised data recovery platform,...

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Malware evolves to exploit cryptocurrencies

Fortinet has published the findings of its latest Global Threat Landscape Report. The ...

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RingCentral introduces Certified Partners Program

RingCentral, Inc. has introduced a new software-defined wide-area network (SD-WAN) certified...

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Aeris and Barnacle collaborate

Companies unite to help parking management agencies replace the "boot" with the "Barnacle".

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Videos

Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...
In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...
Nicolas Champagne, Global Market Manager of batteries and data centres at Arkema, highlights the importance of the raw materials and solutions designed to meet the challenges of high-power density, continuous...
Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Ed Bissell, Sales Director at...

Expert Opinions

By Will Holmes, Business Manager (Public Sector), Panasonic TOUGHBOOK
The MSP Channel Insights Roadshow Dublin 2026, held at The Samuel Hotel, brought together MSP and IT leaders to examine the realities of growth on the ground. The discussion focused on building sales and...
By Ad Vink, enterprise business leader - EMEA at Apx Data Centre Solutions.
By Adam Luciano, Vice President of Product Management, MariaDB plc.