BroadSoft introduces analytics-based contact centre Software-as-a-Service

BroadSoft CC-One cloud contact center solution integrates with unified communications and team collaboration applications to accelerate first contact resolution.

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Wercker launches commercial cloud-native automation platform

Wercker’s new Virtual Private Pipelines is its first paid-for service - a fully managed, scalable container-centric automation platform optimised for Kubernetes.

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Nuvias launches optimisation and visibility service

New managed service powered by Riverbed offers performance benefits to end users and creates a value-add revenue stream for Nuvias partners.

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NEWS
AA Ireland selects Sabio to manage major IT infrastructure investment

Best practice customer contact solution, based on Avaya and Verint technology, set to realise operational savings at Dublin city centre contact centre.

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Anaplan adds data integration and visualisation choices

Partnerships with industry leaders Informatica and Tableau enhance planning and performance...

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Improve service to quickly meet business needs, says IDG survey

TmaxSoft announces availability of Tibero RDBMS for IBM Linux on POWER to enable IT decision...

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NETSCOUT expands its cloud offering

24x7 service level agreement testing of cloud-based services for successful migration of...

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NEWS
85% of users believe ITSM analytics will enhance IT service delivery

ManageEngine has publsihed the results of their survey, Everything you need to know about ITSM...

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Enterprise-ready digital performance monitoring for OpenStack

Availability of the only end-to-end Digital Performance Platform for OpenStack marks a major...

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NEWS
Creditsafe selects Axios to transform global IT support

Creditsafe, the world’s most popular supplier of company credit reports, has chosen to support...

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Enhanced control for the software-defined data centre

ExtraHop has introduced two new integrations with VMware's enterprise-ready, cloud...

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Removing barriers to desktop diagnostics

Includes new search capability, enhanced display protocol visibility for Citrix® XenApp &...

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Axway and partners help to speed up DevOps adoption

Axway has extended its API Management suite to help organizations rethink traditional IT...

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NEWS
Cloud app adoption brings competitive advantage

Frost & Sullivan research commissioned by NetSuite has revealed that a majority of European...

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LzLabs to acquire intellectual property and technology assets of Eranea

Asset purchase will enable COBOL to Java migration and web interface for new and existing customers.

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Videos

Data Centre World 2026
Andy, Data & AI Director at Pax8, explores what the agentic inflection point means in practice and how AI is moving beyond experimentation into real-world application. He breaks down the 'empty box' approach...
In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....

Expert Opinions

Researchers developed a system that intelligently balances workloads to improve the efficiency of flash storage hardware in a data center.
Tom Salmon, group business development manager for data centres at SPP Pumps, explores the scale of the pumping requirements at data centres, arguing that turnkey suppliers and pre-integrated systems can help...
As UK data centre capacity continues to expand, ensuring electrical resilience under fire conditions is an important design priority. Fire protection enclosures play a vital role in maintaining circuit...
By Rohit Gupta, UK&I Managing Director at Cognizant.