NEWS
Capgemini launches ‘Perform AI’

A new portfolio of solutions to help organizations fuel innovation and deliver real business outcomes using Artificial Intelligence.

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NEWS
Consumers becoming increasingly comfortable with human-mimicking robots in customer service

As Google Duplex inches closer to becoming a reality, new research by Aspect Software has revealed that over half of consumers (52 per cent) would be comfortable communicating with a customer service robot that closely mimics human behaviour over the phone. While this indicates a growing acceptance...

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NEWS
AI to assist employees' productivity by 2021

Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organisations. Gartner, Inc. predicts that, by 2021, 70 per cent of organisations will assist their...

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NEWS
Telekom Slovenije selects Bulb Technologies to automate customer care

CEMPRESSO Customer Care deployed to increase the efficiency of service troubleshooting.

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NEWS
Harnessing the benefits of machine learning

Analytics Intelligence partners with Tealium to provide frontline business users with a simple and...

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NEWS
AI momentum continues to grow

The number of organisations implementing artificial intelligence (AI) grew 270 per cent in the past...

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NEWS
Staffordshire University creates future blueprint for student success using artificial intelligence

Staffordshire University has teamed up with leading Cloud Services Provider, ANS Group to become...

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NEWS
RPA and retail

UiPath has issued a new report ‘RPA: The Next Step in Retail Automation’ today. This...

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NEWS
ANSecurity and Gemalto help Trustology deliver Blockchain innovation

ANSecurity, a specialist in advanced network and data security, has announced a successful project...

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NEWS
UiPath and Enate sign global reseller agreement

Partnership makes UiPath the only RPA vendor capable of managing end-to-end processes with robots...

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NEWS
IPsoft introduces 1RPA

With its cognitive user interface through Amelia, its dynamic scalability, and its ability to read...

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NEWS
Retail C-Suite embracing AI and edge technologies to improve customer experience

Survey conducted by Incisiv in collaboration with Microsoft reveals executives plan to invest in...

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NEWS
IT practitioners and managers' wages are closing in, as appetite for automation increases

DevOps practitioner salaries increase worldwide, as growing demand for IT talent and automation...

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NEWS
Making AI responsible and effective

84% of business leaders think artificial intelligence (AI) will be critical to their business in...

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NEWS
88% of UK gaming firms use artificial intelligence to get closer to punters

Online, high-street and app-based gaming firms all use artificial intelligence to drive...

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Videos

Albert Hofeldt, Chief Product and Technology Officer at Power Factors, discusses the launch of Unity REMI: Renewable Energy Management Intelligence. REMI is the purpose-built intelligence engine that...
Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...
Oskar Lampe, Regional Director at BCS Consultancy, discusses how supply chain disruption, material shortages and rising costs are creating new challenges for data centre construction projects.
In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

Expert Opinions

By Anthony Lobretto, SVP of Connectivity, 11:11 Systems
By Louis Hood, Director, Global Partnerships and Channels at Percona