Cohesity and ServiceNow have entered a partnership intended to enhance the resilience of AI agents across enterprises. The collaboration seeks to provide organisations with mechanisms to build, operate, and safeguard autonomous AI agents and their data with enterprise-level reliability.
As companies move from AI experimentation to deployment, the ability to restore critical data quickly becomes increasingly important. Businesses require AI agents that function consistently and effectively, even during disruptions.
Cohesity brings its immutability and recovery solutions to AI agents, helping businesses maintain operational continuity. Partnering with ServiceNow, these AI agents are designed with built-in trust and reliability.
ServiceNow provides a platform that seeks to enable organisations to create, register, and manage AI agents with the necessary governance and visibility. When paired with Cohesity, the systems can restore data integrity in the event of disruptions. Bill McDermott, ServiceNow's Chairman and CEO, noted that trust in AI depends on comprehensive governance of agent workflows and highlighted the partnership's potential to enhance AI responsibility at scale.
Enterprises deploy AI agents for tasks such as IT remediation, workflow management, and operational adjustments. These agents interact with enterprise systems, modifying configurations and triggering actions autonomously. When data is corrupted or systems misconfigured, disabling the agent alone is insufficient. Organisations require the ability to revert both the agent and associated systems to trusted states with minimal downtime.
Through this partnership, ServiceNow and Cohesity aim to provide a combined approach to AI agent resilience. The ServiceNow AI Platform supports the creation and management of AI agents, while Cohesity safeguards operational data. Together, the systems aims to offer a pathway for recovery in the event of disruptions, supporting operational continuity and efficiency.
