Fred. Olsen Ltd, a global business encompassing renewable energy, forest management and travel, has selected Nexthink to provide greater visibility into its IT infrastructure. By utilising IT analytics, the company aims to accurately measure the end-user experience to provide more proactive support and increase efficiency.
Fred. Olsen Limited is a UK established company headquartered in London with over 20 sites nationwide, providing support services to a network of diverse businesses globally. Its focus is primarily on renewable energy but it also has interests in energy-related activities such as shipping and offshore drilling and wind installation. The portfolio of Fred. Olsen related companies also includes forest management, Fred. Olsen Cruise Lines and Fred. Olsen Travel, worldwide holiday specialists and cruise experts. Now into its fifth family generation the company continues to grow and expand into new areas.
“With so many diverse businesses, our IT environment is increasingly complex to manage,” said Damon Impett, UK Group Head of IT, Fred. Olsen Ltd. “We were looking for a solution that could provide visibility of our infrastructure from the end-user perspective, to help us standardise our environment and increase efficiency. We had existing backend monitoring solutions that were activated once there was a problem, but with Nexthink we are able to easily identify behavioural changes and be alerted to potential problems even before end-users are aware of them.”
By combining real-time endpoint analytics and end-user feedback Nexthink helps IT improve business impact. Nexthink’s unique analytics and visualisations provide new insight and enable IT to adopt proactive operations, reduce costs and ultimately enhance end-user business productivity.
“We are proud to add Fred. Olsen Ltd to our growing portfolio of customers,” said Steven Little, Country Manager Northern Europe at Nexthink. “Nexthink’s end-user experience management provides real-time reporting and actionable intelligence to enable the IT team to have a positive impact on end-user productivity by being more informed, more agile and more proactive.”
