IBM acquires Optevia

IBM as acquired Optevia, a privately owned Software as a service, (SaaS), systems integrator specializing in Microsoft Dynamics CRM solutions for public sector organizations. Optevia will join IBM Global Business Services and help meet the increasing client demand for CRM SaaS solutions within the public sector.

Monday, 21st March 2016 Posted 10 years ago in Cloud + MS Platform by Phil Alsop

Industry experts estimate that the world-wide Customer Relationship Management (CRM) opportunity is in excess of $23B, with cloud-based CRM solutions expected to surpass 50 percent of that total. The acquisition of Optevia, will help IBM establish itself as a premier SaaS and digital consultant and accelerate leadership in CRM solutions.

Optevia’s main focus on UK Emergency Services, Central Government, Local Government, Health Authorities and Housing and Social Enterprises, allows them to offer their clients highly differentiated solutions. Optevia’s client base includes ministries, councils, regulators, licensing and grant management organizations, transport authorities and social housing organizations.

“By acquiring Optevia, IBM will be able to provide Public Sector clients and prospects with a range of unique, industry focused CRM based solutions,”said Joanna Davinson, IBM Public Sector Leader - Europe. “This strategic acquisition will help strengthen IBM as a SaaS provider and Global Software Integrator.”

IBM acquires Optevia

Deep observability: A pillar of AI-driven financial security

Marketplacer integrates with Snowflake’s MCD Program to enhance data and AI capabilities

AnywhereNow launches Dialogue Cloud Neo on Microsoft Marketplace

Arrow Electronics named Veeam EMEA Aggregator of the Year for 2026

Qualcomm agrees to acquire Modular to expand AI software capabilities

Wasabi Impact Circle for sustainable cloud solutions

Commvault strengthens partnership with Microsoft for enhanced AI and cyber resilience

Navigating the shift in AI automation strategies between the UK and US