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RemoteDBA provides unlimited support for a fixed price. This is extremely beneficial for Hampshire County Council as it means that they know their DB2 support costs for the next 3 years up front. Regardless of how many support calls Hampshire County Council need to make or how long issues take to resolve they know that their costs are fixed. For a Public Sector organisation trying to manage pressures of squeezed budgets and the increasing need for accountability of public spending this kind of forward planning is vital.
“I’m delighted that we are able to continue working with Hampshire County Council to help them efficiently manage their DB2 systems for the next three years and hopefully further into the future!” Iqbal Goralwalla, Head of Midrange Services and IBM Champion, Triton Consulting.
As part of the agreement, Hampshire County Council has also signed up for 20 hours of Consultancy on Demand on a three year deal. Consultancy on demand is a highly flexible service which allows customers to purchase a block of 20, 50 or 100 hours. These hours can be called off as and when needed for any consultancy or training requirements.
