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Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.
Read MoreCabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT capabilities of government departments. Recently, Vince Cable, business secretary, and Ed Davey at the energy department, revealed to the prime minister that government departments are at a virtual...
Read MoreFlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.
Read MoreBy leveraging advanced computing to accelerate scientific discovery, the National Center for Supercomputing Applications (NCSA), located at the University of Illinois at Urbana-Champaign, has deployed an investment-based, centralized compute and storage environment – a “storage condo” – as part of the Illinois Campus Cluster Program, powered by DataDirect Networks (DDN) SFA® high-performance storage.
Read MoreExperienced local team brings real-world expertise in OpenStack development, deployment and operation.
Read MoreCalyx has significantly extended its Managed Services portfolio, offering more proactive customer support and allowing businesses to benefit from reduced risks of downtime and enhanced productivity.
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Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.
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