Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Worldwide IT spending is projected to total $3.5 trillion in 2017, a 1.4 per cent increase from...
Empowering digital businesses to accelerate time to market with new business innovation delivered...
SNW EUROPE, VIRTUALIZATION WORLD AND DATACENTER TECHNOLOGIES, also known as the ‘Powering the...
Retrospect™, a StorCentric company, has introduced Retrospect Backup 17.5, which includes new...
Proact will from January 8 this year begin to conduct business in the US. The launch will take...
Joint offer helps businesses simplify IT deployment, improve efficiency, and minimize risk.
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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