Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Symantec und TIM laden Systemhäuser und Fachhändler zu zwei eintägigen Workshops am...
With Managed Services revenue forecast to grow at 11.3% CAGR through to 2017, according to Insight...
Toshiba is launching the Toshiba Cloud Storage Array Service™ offering in Japan, based on...
DataDirect Networks (DDN) has introduced what it says is the industry’s fastest and...
By Roger Keenan, managing director of the central London data centre, City Lifeline.
Combined company focuses on performance analytics to enable applications and infrastructure to work...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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