Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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QLogic has announced updates and enhancements to its award-winning Signature Partner Program,...
Flexiant able to support Weserve’s multi-data centre requirements.
Sponsors include: AVG, Autotask, Dot Hill, EVault, Gigamon, Interxion and Tarmin; Tiffani Bova, VP...
New communications platform supported by Dell Storage and Dell Servers improves communication...
Fujitsu has renewed three critical systems for the Japan Meteorological Agency to allow them to...
Lenovo  has announced its first partner programme for cloud and managed service providers...
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Modernising Oracle with converged infrastructure

Customers who adopt Dell EMC VxBlock technology experienced 99% less planned and unplanned downtime according to a study by IDC.

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