Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.
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New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.
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New solution brings visibility, governance, and real-time protection to the rapidly expanding universe of non-human identities.
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Tech Mahindra has announced a partnership with Cisco to launch a joint security solution, Cyber Resilience Fabric.
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Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.
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Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike report finds that asset theft reached record levels in 2025 due to advanced tactics.
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