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IT Management + Service

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Businesses struggle with security amidst AI threats

Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and outdated systems.

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NEWS

BSIMM16: navigating software security amidst AI, regulation, and supply chain challenges

Exploring BSIMM16's insights on AI-driven security challenges, regulatory pressures, and evolving software practices across industries.

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AI: moving from experimentation to organisational integration

AI is universally deployed but full integration remains rare. This report examines the barriers and opportunities executives face in embedding AI effectively.

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NEWS

Snowflake announces new AI and data platform enhancements

Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.

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NEWS

Assured Data Protection reveals advanced network resilience solution

Assured Data Protection introduces a new service enhancing cyber resilience through automated backup and device restoration solutions.

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NEWS

Kocho strengthens cloud infrastructure with Zadara partnership

Kocho selects Zadara to enhance its cloud infrastructure, aiming to address market demands and easing operational challenges.

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NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...

UK law firms report higher AI usage and operational gains

UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.

Check Point’s agentic platform for network security

Check Point introduces its Agentic Network Security Orchestration Platform, designed to support...

Vanquis elevates digital transformation with Freshworks' AI-powered Freshservice

Vanquis integrates Freshservice to streamline service operations, marking a development in its...

F5 amplifies AI capabilities to accelerate XOps efficiency

F5 unveils new AI-powered tools to streamline operations and enhance security for cross-functional...

Customer engagement insights: the symbiotic relationship between AI, trust, and communication

Smart Communications research highlights the profound impact of communication on customer trust and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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