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IT Management + Service

NEWS

Multi-agent enterprises: Integration and orchestration challenges

British organisations are increasingly adopting AI agents but face challenges in orchestration and governance for seamless integration and effective use.

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NEWS

UK organisations urged to strengthen AI governance frameworks

New research indicates that many UK IT leaders do not yet have comprehensive AI governance frameworks in place, with implications for organisational readiness, compliance and oversight.

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NEWS

Governing autonomous AI: challenges and solutions

Exploring identity challenges with AI agents and governance opportunities for secure and scalable AI execution.

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NEWS

The risks of unsupervised AI adoption in UK enterprises

As UK businesses increasingly adopt AI, risky data-sharing practices arise, underscoring the need for enhanced oversight and security measures.

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NEWS

Kyndryl and Google Cloud: extended collaboration in enterprise IT

Kyndryl has expanded its collaboration with Google Cloud to support businesses in modernising infrastructure, using data insights, and developing AI capabilities at scale.

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Hyve and Red Hat: a look at modern infrastructure solutions

Hyve Managed Hosting works with Red Hat to provide a platform supporting virtualised and containerised applications as part of its infrastructure offering.

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IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...

An in-depth look at Vanta's updates in risk management

Explore Vanta's latest updates in risk management with their introduction of the Agent for Risk and...

WSO2's pivot towards the agentic enterprise with new CMO appointment

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment...

ALE empowers IT data driven decisions with OmniVista Cirrus Release 10

Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...

UK's small business leaders embrace AI for growth

A survey reveals that ambitious small business owners in the UK view AI as pivotal for their growth...

AI in ITSM: current landscape and future challenges

Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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