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IT Management + Service

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COMPAREX launches SAM2GO NextGen

COMPAREX SAM2GO NextGen helps organisations discover, obtain, manage and optimise their SaaS applications, providing a path to greater insights, increased security and lower total spend.

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A Catalyst to unify enterprise data management

Qlik continues to execute on its mission to provide enterprise customers with end-to-end data management and analytics solutions with the release of Qlik Data Catalyst™ 4.0.

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Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for simplified and more secure management across hybrid IT environments.

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Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses with context on data.

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Kaseya acquires IT Glue

Company remains committed to building on vendor-agnostic, open-platform approach to support the heterogeneous environments of MSPs.

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Application performance visibility seen as key to boosting business processes and user experience

Refining network monitoring vital in optimising performance but cost issues remain.

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Governing autonomous AI: challenges and solutions

Exploring identity challenges with AI agents and governance opportunities for secure and scalable...

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

Highlight simplifies complex networks with new Grid View

Gamma is one of the first users of Highlight’s Grid View.

FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

Delivering performance management for business-critical applications

Supports more than 1,000 voice, video, and business data applications with the ability to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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