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IT Management + Service

NEWS

Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

Paessler AG is releasing a new solution for facility managers and building owners: the new software as a service (SaaS), “Paessler Building Monitor”, provides around-the-clock digital monitoring of building conditions.

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NEWS

Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of advanced security technologies to improve detection capabilities; 95% of organisations now use hybrid-cloud for SecOps management.

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NEWS

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service operations on the Now Platform.

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NEWS

Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to improve data flow and productivity for data-driven enterprises.

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NEWS

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

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NEWS

ServiceNow to acquire indoor mapping disruptor Mapwize

Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and wayfinding capabilities for the new world of hybrid work.

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Kent Community Health NHS Foundation Trust selects Riverbed

Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...

Building bridges: The introduction of the Agent Ecosystem by MACH Alliance

The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...

Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...

Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

ICS.AI launches unified AI platform for UK public sector

ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.

AI in ITSM: current landscape and future challenges

Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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