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IT Management + Service

NEWS

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

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NEWS

ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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NEWS

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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CoreWeave expands European footprint with Conapto partnership

CoreWeave partners with Conapto to strengthen its AI infrastructure in Stockholm, powered by...

Forescout and Netskop: enhancing zero trust security for modern enterprises

Forescout and Netskope partner to provide integrated Zero Trust security solutions, focusing on...

The evolving role of CISOs in the AI era

A survey of 650 global CISOs examines how security leaders are navigating AI adoption, expanding...

Acronis welcomes Jo Holliday as new general manager for UK & Ireland

Acronis appoints Jo Holliday to lead their UKI operations, focusing on growth and partnership...

Strategic partnership to enhance third-party risk management

Black Kite has partnered with Sayari to provide integrated corporate transparency and cyber risk...

TCS and Google Cloud expand AI and cloud partnership

TCS is expanding its partnership with Google Cloud to support AI-driven operating models aimed at...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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