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IT Management + Service

NEWS

ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search, workforce optimization for HR, and incident management enhancements to address security and operational risk.

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NEWS

DRYiCE iObserve powered by SolarWinds offers 'comprehensive observability'

Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity designed to enable organizations of all sizes and industries, no matter where they are on their modernization journeys.

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NEWS

Delivering performance management for business-critical applications

Supports more than 1,000 voice, video, and business data applications with the ability to automatically configure custom applications through its integration with F5.

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NEWS

HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio Access Network).

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NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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Navigating AI adoption: an organisational challenge

Sharp Europe's research highlights the cultural struggle organisations face in adopting responsible...

Advania's acquisition aims to amplify AI automation expertise

Advania strengthens its automation and AI services with the acquisition of Evolv Robotics. The move...

AI agents in the workplace: balancing innovation with caution

Businesses are increasingly adopting AI agents, yet hesitate to grant full autonomy due to concerns...

SentryOne & QBS Technology expand distribution of database performance monitoring

SentryOne has announced a new partnership with QBS Distribution, a London-based distributor of...

Turnitin integrates with Google Workspace for education to foster responsible AI use

Turnitin joins Google Workspace for Education, aiming to support educators with AI tools and...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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