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IT Management + Service

NEWS

Enterprise AI: transitioning to multi-agent systems

Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing governance. Businesses anticipate robust AI integration for a competitive edge.

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NEWS

Dynatrace unveils agentic AI at Perform

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT operations and customer success.

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NEWS

Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the Boston area.

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NEWS

NETSCOUT enhances remote and nGeniusONE observability solutions

NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS certificate management, mitigating risks and enhancing digital resilience.

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NEWS

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations, highlighting regional disparities in readiness and adoption.

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NEWS

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant security risks and challenging IT oversight.

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Crosser and Paessler partner to enable central monitoring of IT and OT

Crosser, an expert in edge analytics, integration and automation software and network monitoring...

ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

Tacton goes digital with Sumo Logic

Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...

Gaining ground with CPM

By Mayke Nagtegaal, Messagebird.

IT business-to-business market to hit a $6.7 trillion value in 2025

Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...

Making IT operations 'easy'

Freshservice unified incident response management with AI-enhanced alerting enables any business to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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