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IT Management + Service

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Enterprise AI: transitioning to multi-agent systems

Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing governance. Businesses anticipate robust AI integration for a competitive edge.

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NEWS

Dynatrace unveils agentic AI at Perform

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT operations and customer success.

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NEWS

Advancing connectivity in Boston with 400G solutions

TOWARDEX deploys HUBER+SUHNER's 400G CUBOsystem, enhancing high-capacity connections across the Boston area.

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NEWS

NETSCOUT enhances remote and nGeniusONE observability solutions

NETSCOUT's latest solutions aim to improve observability in remote locations and streamline SSL/TLS certificate management, mitigating risks and enhancing digital resilience.

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NEWS

The emergence of agentic AI: navigating enterprise adoption in Europe and the Middle East

As AI technologies mature, enterprises transition from pilots to full-scale implementations, highlighting regional disparities in readiness and adoption.

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NEWS

The rising risks of shadow AI in the workplace

An exploration into the rising use of unauthorised AI tools by employees, posing significant security risks and challenging IT oversight.

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Calitii Achieves Elite Partner Status with ServiceNow

Calitii, under Synechron, becomes a ServiceNow Elite Partner, reflecting its prowess in AI-driven...

Acceleration and accountability: navigating the new age of AI investments

Emerge research finds that AI investments are now under stricter timelines, compelling leaders to...

Zayo Europe expands network in H1 2025

Zayo Europe bolsters pan-European network expansion and workforce growth, underlining its strategic...

Businesses struggle with security amidst AI threats

Enterprises face challenges in scaling security and tackling AI threats due to talent shortages and...

Delinea and IBM expand collaboration: strengthening identity security

Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...

Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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