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IT Management + Service

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Taking a Data First approach is critical for your S/4HANA migration

By Alyssa Sliney SVP of Delivery SAP Data GDC Syniti, part of Capgemini

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Q&A with Jonathan Hassell, Vice President at O’Reilly: Why AI Won’t Replace Management, It Will Redefine It

Exclusive Q&A with Jonathan Hassell, Vice President of Content & Editorial at O’Reilly, exploring how AI is reshaping management, accountability, and the future of work.

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Why digital workflows are the next runway for UK airports

By Ryan Lacey, UK Transport Market Lead at Sopra Steria

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Why scaling AI is proving harder than launching it

Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the enterprise is significantly more complex.

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What Small-Scale Farming Can Teach Us About Local Renewable Energy

By Jamie Lewis, Product Design Lead, POWWR

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Zendesk Q&A with Emma Acton: Inside the shift to brand-led, AI-driven marketing

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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