Digital Newsletter
Each week our editor Phil Alsop rounds up the most popular articles, videos and expert opinions. We compile this into a Digital Newsletter and send it straight to your inbox every week.
Digital Magazines
We'll let you know each time a new edition of Digitalisation World is released so that you're always kept up-to-date with the latest and greatest news and press releases.
Video Magazines
The Digitalisation World Video magazine contains the latest Zoom interviews with experts in the industry.
As 2017 comes to an end, the impending implementation of GDPR looms and the rise of automation and machine learning are at the industry forefront. So what does the future of technology look like for 2018?
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By Mark Braund, CEO of RedstoneConnect.
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Analysts continue to talk up the potential of the IoT market – but it is hard to see how 21 billion devices will be connected by 2020 given the current, highly bespoke IoT deployment model. There is simply no way a handful of, albeit large, suppliers delivering highly bespoke solutions can realise the full potential of IoT.
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By Dave Campbell, Vice President of Customer Engagement & Support at LogMeIn.
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By Gary Turner, UK co-founder and MD at Xero.
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When does artificial intelligence trump traditional customer service?
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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