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Remote monitoring capabilities to increase value to customers whilst reducing carbon footprint.
86% of IT executives surveyed believe human work, AI systems, and robotic automation must be...
Amido research shows 88% of retail tech decision makers (TDMs) see the potential of the likes of...
Developers ‘toolbox’ to get significant upgrade, says global IoT standards initiative oneM2M.
Open uCPE solution built on Ensemble Connector and Turbo IPsec vRouter hosts IoT, surveillance and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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