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The biggest prediction miss in the history of IT?
DigiCert’s 2018 State of IoT survey reveals security as the top concern as IoT takes centre stage...
Cisco has launched its new IT Operations Readiness Index revealing how data is transforming the way...
Thales, Telstra, Microsoft and Arduino have implemented the GSMA IoT SAFE solution to address the...
74% of businesses that use IoT say that non-adopters will have fallen behind rivals within five...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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