Digitalisation World

There’s no such thing as an ‘off the shelf’ AI agent

Published in Digital Business

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that aren’t aligned with how their business actually works. Dom explains that, when it comes to deploying agentic AI, what truly matters is the enterprise intelligence stack underneath agents and agentic platforms – how an organisation defines truth, makes decisions, and governs risk - ontologies...

VIDEO

GPU are poorly used despite their cost

Published in Digital Business

Laurent Gil, President of Cast AI, discusses the findings of the company’s 2026 State of Kubernetes Optimisation Report, a comprehensive analysis of GPU, CPU, and memory utilisation across non-optimised Kubernetes clusters. Drawing on data from tens of thousands of clusters, the report delivers a clear and urgent message: GPU are poorly utilised despite their cost, at 5%; the efficiency gains that Kubernetes was designed to unlock are not emerging naturally with scale, and the gap between...

VIDEO

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

Published in Digital Business

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand generation, the realities of account-based strategies, and the challenge of making complex martech ecosystems work seamlessly. Acton also shares her perspective on how AI and automation are reshaping marketing across EMEA markets.

VIDEO

Improving Cyber Threat Intelligence Through Collaboration & Shared Insights

Published in Digital Business

In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches toward more actionable, collaborative intelligence sharing models. Clark also reflects on emerging threats, the role of AI in cybersecurity, and the importance of cross-industry cooperation in strengthening collective defence.

VIDEO

Rising customer expectations & the future of human-centric, AI-powered employee service

Published in Digital Business

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service models. It examines the balance between AI-driven efficiency and keeping employee service human-centric, along with the role of integration, data, and automation in improving speed and experience across global teams.

VIDEO

More tech, less productivity - what’s going wrong?

Published in AI Digital Business

Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at least once in the past 30 days. A further 33% haven’t used AI at all. Rather than friction, the research describes outright rejection. Ofir explains what’s going wrong within the enterprise, with executives and employees apparently at odds when it comes to AI, and explains the ways in...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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Digital Business

There’s no such thing as an ‘off the shelf’ AI agent

GPU are poorly used despite their cost

Reimagining EMEA Marketing: Scaling Strategy in the Age of AI

Improving Cyber Threat Intelligence Through Collaboration & Shared Insights

Rising customer expectations & the future of human-centric, AI-powered employee service

More tech, less productivity - what’s going wrong?

Opportunity knocks as hybrid IT meets the hybrid workplace

What matters most to MSPs? - AvePoint Interview

Can Your Data Center Cooling System Do This?

Dealing with IT infrastructure complexity in a hybrid cloud world

On-premises opportunities still very much alive! - Nebulon

Reinventing the high-tech company of tomorrow

Latest Video

Huawei Agile Solution Improves Jumeirah Group