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Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

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Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

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Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

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Fujitsu launches Digital Transformation Centre in London

 Fujitsu opens new Digital Transformation Center (DTC) in London to provide customers with access to its proven Co-creating Program.

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Applying AI technology could improve legal firms’ efficiency by 50%

Scepticism and apprehension over losing hourly revenue is preventing wider adoption of technology among legal firms.

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NEWS

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia  / Shutterstock.comLeading European airline selects unified measurement and analytics solution for data-driven marketing mix insights.

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Channel committed to sustainable change

Agilitas launches ‘CONNECT for A Sustainable Future’ Report.

Heraeus Group turns to Syniti

Unified data management platform, enablement and services brings transparency, governance and...

Cost and fragmented data emerge as top barriers to reducing carbon footprint

And only 38% business leaders rate their decarbonisation efforts so far as very successful.

Report reveals organisational mindset driving digital effectiveness

A new survey into digital effectiveness has revealed that ‘Product Thinking’ is helping...

In security we (zero) trust?

Illumio has released The Zero Trust Impact Report, the industry’s first research on market...

Chelsea FC and FPT: Elevating Partnership to New Heights

Chelsea FC and FPT announce a wider partnership, with FPT becoming a Principal Partner through...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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