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AI in ITSM: current landscape and future challenges

Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles organisations face in scaling its impact.

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OutSystems celebrates 2026 Innovation Awards for Agentic AI achievements

OutSystems acknowledges the real-world impact made by industry leaders harnessing Agentic AI at the Innovation Awards.

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Cohesity secures US patent for AI system enabling secure GenAI on secondary data

Cohesity has been granted a US patent for its AI platform Gaia, which enables generative AI applications to operate on secondary enterprise data while maintaining existing security and governance controls.

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AI's impact on identity security: a global perspective

The latest Semperis study highlights how organisations are struggling to secure identity systems as reliance on artificial intelligence grows.

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Flashpoint Ignite adds Intelligence Requirements to align CTI with business priorities

Flashpoint introduces Intelligence Requirements within Ignite to enhance cyber threat intelligence workflows and align activities with business priorities.

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Arctic Wolf reveals Aurora Exposure Management for enhanced cyber risk mitigation

Arctic Wolf launches Aurora Exposure Management, aiming to enhance organisations’ ability to manage cyber risks proactively using AI capabilities.

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Eliminating waste software spend

With tech costs top of mind, on average 38% of all software license expenditure goes wasted on...

Accenture and AWS collaborate

New joint innovations aim to help enterprises assess, test, build and manage AI responsibly and...

Pega study reveals poor service can bring customers to the brink of tears

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service...

F5's new headquarters: A vision for growth and sustainability in EMEA

F5 inaugurates its new EMEA headquarters in Addlestone, showcasing a major investment in...

Kaspersky research reveals C-Suite’s plan to plug skills gap with Gen AI

Although most remain “unsure how it actually works”, 40% of C-level executives are planning to...

Acquisition accelerates industrial digital transformation

AVEVA, a global leader in industrial software, and OSIsoft, a global leader in real-time industrial...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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