NEWS

Customers feel disconnected

Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

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NEWS

Successful automated customer self-service can only be achieved through mastery of natural language processing

Self-service is in high demand, but businesses need to be in the best position to deliver it.

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Removing barrier to enterprise wide automation

Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

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Fujitsu launches Digital Transformation Centre in London

 Fujitsu opens new Digital Transformation Center (DTC) in London to provide customers with access to its proven Co-creating Program.

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Applying AI technology could improve legal firms’ efficiency by 50%

Scepticism and apprehension over losing hourly revenue is preventing wider adoption of technology among legal firms.

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NEWS

Scandinavian Airlines onboards Neustar

Photo Credit: NextNewMedia  / Shutterstock.comLeading European airline selects unified measurement and analytics solution for data-driven marketing mix insights.

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New MD named as Lumen continues its transformative, customer first, business strategy to enable the...
Machine learning and automated decision-making is acknowledged as the future of retail, but...
72 percent of UK security leaders say procedures and controls have become more complex, according...
SolarWinds IT Trends Report 2022—Getting IT Right: Managing Hybrid IT Complexity examines the...
70% of MSPs saw increased revenue as companies work from home.
Comprehensive agreement includes provision of Vessel Traffic Services and Port Management...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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