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Digital Business

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Pega study reveals poor service can bring customers to the brink of tears

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems.

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NEWS

Business leaders disagree over technology priorities

Cyber Security, Digital Transformation, AI and Cloud Computing all score similarly in terms of priority for IT leaders.

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NEWS

Digital dividend

Latest Citrix® research shows young workers can drive an extra £1.3 trillion in corporate profits if given support to adapt to new realities of work.

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NEWS

Daimler opts for Software AG IT management solution

The German auto maker is driving its digital transformation with the help of Software AG.

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NEWS

Transport and logistics employees stall without integrated technology

70% of global T&L leaders agree that reducing downtime of mobile devices in the field is a top business concern for their organisation.

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NEWS

Majority of UK businesses approaching transformation without a plan

The pandemic has accelerated digital transformation but lack of strategy is leading to barriers.

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Vietnam’s Digital Technology services primed to make a global impact

Capability gaps and the need for agility force enterprises to search for more IT and operations...

CISOs and CIOs confront growing data protection challenges in the era of AI and cloud

Keepit has released a survey conducted by Foundry, as well as a study based on in-depth interviews...

Survey reveals key data connectivity blockers

Progress has published the results of its 2018 Data Connectivity Survey. In the fifth annual...

83% of supply chains can’t respond to disruptions in 24 hours

Global survey of supply chain leaders also shows UK divergence in supply chain priorities...

AI success lies in strong knowledge foundations, iManage study reveals

iManage's latest report highlights the crucial role of knowledge maturity in effective AI...

Research shows 90% of workers support hybrid work

A majority describe digital collaboration as useful — but relatively few describe it as engaging,...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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