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The future of work is 'everywhere'

Securing mobile devices, apps, and users should be every CIO’s top priority as employees work from anywhere in the new Everywhere Enterprise.

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Remote working leads to increases in cyber attacks

Global businesses have seen cyber-attacks rise as the world continues adjusting to remote working practices brought on by COVID-19, with 65% of organisations noting they have either been breached or exposed to an attack. That’s one of the key findings from HLB’s Cybersecurity Report which launched recently.

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Remote problems and opportunities

National survey shows majority of the C-suite searching for ways to innovate and be creative while half of workforce searching to find new options for learning.

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The Open Group publishes Open Agile Architecture

A new standard supporting enterprises through dual Agile and Digital Transformation initiatives, enabling architecture in an Agile at scale environment.

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Goodwill is running out for retail during COVID-19

Allowances made for shortcomings in customer service during COVID-19 times are wearing thin.

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Google Cloud and Reckitt Benckiser collaborate

Google Cloud is working with Reckitt Benckiser (RB) to drive stronger customer engagement as the consumer health, hygiene and nutrition company embarks on wide-scale digital transformation.

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Nexthink data shows first ever quantifiable measurement of employees’ experiences with IT

Operational data from 1.6m anonymised and aggregated endpoints reveals employees’ digital...

Video chat for customer services sees 89% growth in UK

Consumers embrace video calling when interacting with organizations since COVID-19. Over one...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

The most customer centric organisations achieve 9x higher revenue growth

A new study reveals that only 36% of European organisations are truly customer centric.

AR-enabled trial measures flood waters

Enhancing India's flood preparedness and disaster prevention awareness.

Low-code has high profile

Low-code adoption rose from 77% in 2021 to 94% in the “Mendix 2022 State of Low-Code in Key...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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