NEWS

Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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NEWS

81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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NEWS

Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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NEWS

'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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NEWS

Northumbria keeps knowledge flowing

Leading professional university leverages digital workspace solutions to fuel new models for education that enable learning from anywhere.

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Tata Consultancy Services has published its global study titled ‘Where, How and What Leaders Will...
Three in five small business workers anticipate they’ll be predominantly office-based after...
Proofpoint and Cybersecurity at MIT Sloan (CAMS), an interdisciplinary research consortium, have...
CIOs, CMOs, and enterprise architects urged to address long-term preservation of digital...
New research finds that the US, EU & UK will lose all innovation leadership positions by 2029.
Only 38% of CISOs across EMEA believe their cyber resilience state is mature, according to new...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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