Digital Business

Genesys unveils expanded relationship with AWS and new Genesys Cloud CX innovations

Published in AI Digital Business

Genesys Experience Index launches with new tailored solution to help contact centres improve agent satisfaction and engagement.

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Next-Generation IX

Published in Digital Business Hosting + Colocation Networks + Telecoms

The world’s leading Internet Exchange operators to introduce new cutting-edge 100G LR-1 technology.

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EDF UK selects Dynatrace

Published in AI Digital Business

Major global producer of low-carbon electricity leverages unified observability and security platform to deliver seamless digital services to its customers.

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Failure to modernise limits AI benefits

Published in AI Digital Business Infrastructure + Asset Management

Organizations are lagging in modernizing legacy apps and data; the study also finds that modernization initiatives lack clear leadership.

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Technology investment to fast track global growth

Published in Digital Business

Research reveals 35% of CIOs believe global growth ambitions are constrained by legacy systems and fast growth economies are lower priority due to perceived complexity.

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Concerns over lack of AI-ready infrastructure

Published in AI Digital Business

Survey shows while 85% of global businesses pursue the benefits of AI, building the infrastructure to support it remains a priority.

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Investment in cloud, PaaS and bimodal IT will rise in 2017

Businesses see the opportunity in an agile approach to unpredictable market forces, says Matthew...

Arcitecta unveils Universal Data Platform

Arcitecta has introduced its new Mediaflux® Universal Data System, a convergence of data...

Gloucestershire Hospitals NHS Foundation Trust selects Hyland Healthcare

OnBase content services platform, Acuo vendor neutral archive and NilRead image viewer to form IT...

Looms Systems launches AI platform

Intelligence layer on data collection disrupts the business monitoring market by using AI and...

Britain’s vision of becoming a global innovation hub threatened by AI skills shortages and lack of diversity in IT

Telehouse research discovers that nearly one-in-three (29%) IT decision-makers identify a skills...

Severn Trent adapts to future of work with Citrix

Water company leverages digital workspace solutions to keep employees connected and serving...

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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