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Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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3i Infotech bags US $2.2m digital IMS deal

3i Infotech has signed an enterprise solution deal with one of UAE's leading digital transformation companies. Spread over three years tenor, the contract value is around US $2.2 Mn (INR 17.14 cr), pertaining to Digital Infrastructure Managed Services (IMS) and BI/ Analytics Managed Services.

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Digital engineering demand fuels rush for talent

As enterprises embrace digital transformation, engineering service providers need more developers, ISG Provider Lens™ report says.

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Survey reveals microservices and service mesh as critical

Solo.io has unveiled survey results that indicate that modern enterprises are standardising on microservices — and that service mesh is a core component powering this architecture. The research also pointed to a strong correlation between success with microservices and faster, more reliable application development — with almost half describing the impact of service mesh as “transformative.” 

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NEWS

Critical operations threatened by application incompatibility

New research discovers that many businesses are unprepared for modernisation.

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NEWS

Tech teams abandon remote working post pandemic

28 per cent of companies operating remote working before the pandemic have now abandoned it in favour of a hybrid model.

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Axway launches Axway Financial Accounting Hub

As finance departments evolve to take on new roles and carry out new missions, Axway is proud to...

Voice assistants set to revolutionise commerce

User spending via voice assistants is expected to grow as much as 6x in three years.

Increased responsibilities are pushing IT to breaking point

IT is now an innovator as well as a caretaker in mid-market organisations, but increased pressure...

AI: moving from experimentation to organisational integration

AI is universally deployed but full integration remains rare. This report examines the barriers and...

Disconnect between IT and HR over employee experience

A quarter of leaders do not believe their CIO and CHRO view digital transformation as a shared...

Over 4 in 5 UK businesses facing shortage of IT and tech skills

According to Hyve Managed Hosting's 'IT and Tech Skills Gap Report 2024', a whopping 81% of UK...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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