Twilio has published the results of a global survey measuring the impact and outlook of the COVID-19 pandemic on businesses’ digital engagement strategies.
Read MoreWhile 95% of business leaders are comfortable with employees working remote, 69% said they were not completely prepared to support extensive remote work at the start of the COVID-19 outbreak.
Read MoreChanges in customers’ expectations, digital experiences, work, technology, and business resiliency will alter business permanently.
Read MoreConsumption of digital services will increase by 27 percent as UK consumers use lockdown to move to a digital-first mindset.
Read MoreSocial responsibility, sustainability and purpose remain essential as consumers demand clearer commitments.
Read MoreCapgemini has been selected as the strategic technology partner for the Financial Services Compensation Scheme (FSCS). Under the five-year new agreement, Capgemini will work with FSCS to drive innovation through the adoption of digital, cloud and application technologies, a key part of its 2020 strategy.
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