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Digital Business

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CX investment pays dividends

Twilio has released its third annual State of Customer Engagement Report, which reflects findings from a survey of 3,450 business leaders and 4,500 consumers across 12 countries.

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Digitalisation key driver for small business growth in UK

New research from IONOS, one of Europe’s largest cloud and hosting services providers, has found that just under two thirds (63%) of SMEs find digitalisation useful for revenue growth, and nearly three-quarters (70%) of those asked find it useful for winning new customers.

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Research shows 90% of workers support hybrid work

A majority describe digital collaboration as useful — but relatively few describe it as engaging, impactful or crucial.

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DEX library helps with critical challenges

Lakeside Software’s DEX packs drive enterprise IT agility, green IT, and employee well-being by solving complex IT service delivery and digital workplace challenges.

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Technology is now critical to achieving business sustainability

More than 60% of businesses are now considering how IT can help them be more sustainable, according to new industry research.

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Sustainability top of the agenda for business leaders but IT lags behind

More than two thirds (67%) state that events such as COP26 and the Climate Red report have changed their thinking on how their brand tackles sustainability.

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GCX Managed Services appoints Luca Simonelli as Senior Vice President

GCX appoints Luca Simonelli to enhance global partnerships and lead operations in Italy, amid...

70% of organisations struggling to innovate due to inability to use data effectively,

New research from VMware and Professor Feng Li highlights the challenges of balancing innovation...

HCL Technologies selected by Cricket Australia

Partnership aims to deliver world class experiences to fans, players, clubs and grass roots cricket...

Manufacturers lack understanding of digitalisation

Only nine per cent of manufacturers are to invest in digital transformation projects over the next...

DEX careers gets job boards boost

From DEX career research to a step-by-step guide for assembling a DEX team, to a refreshed DEX Hub...

Utilities leaders bet on 5G, but struggle to identify the future

74% of utilities companies planning to adopt or use 5G within the next one to five years.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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