NEWS

Half of young tech workers have had negative industry experiences

Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.

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NEWS

BSH Home Appliances Group chooses Twilio

BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this project to help roll out Twilio Flex in several regions, tightly integrating the cloud-based service solution within their customer care journey serving the needs of its customers worldwide.

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NEWS

HCLTech to supercharge New York Giants and New York Jets fan experiences

$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

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NEWS

Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers

New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

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NEWS

Circular Computing launches Remanufacturing-as-a-Service

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis head on.

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NEWS

Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all organisations globally (94%) are on the path to decentralisation of IT. In stark contrast, however, almost a third (31%) of companies in the UK have no plans to decentralise IT.

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Forecast to exceed pre-pandemic interconnection growth despite uncertain macro environment.
Traditional banks will fall even further behind in market share and customer experience due to the...
NTT supports HEINEKEN with the implementation of its new digital office in Kraków, Poland.
According to a new study by BMC Software, 73 percent of IT decision makers believe businesses...
New survey also reveals 69% of senior IT leaders, and 66% of CTOs, feel their network...
30% of us are wearing PJs on work conference calls, some have no trousers at all!
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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