NEWS

Immersive CX is the new way to win and keep customers

Latest Zendesk research signals a dramatic shift in expectations, with 71% of business leaders globally rethinking the entire customer experience.

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NEWS

Digital investment continues

CXOs balance need for new investments in digital technologies to drive innovation and interoperability while addressing challenges with macroeconomics, IT resourcing and cost inflation.

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NEWS

Maritime progress at risk over fears of digitalisation

70% of industry professionals have a very clear understanding of why digitalisation is needed and its benefits, but over two thirds (68%) believe that the ability to digitalise existing infrastructure and retrofit vessels is challenging.

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NEWS

84% of organisations prioritise commercial success over sustainability

But being sustainable is good business: 97% of businesses agree that sustainability credentials are either essential or important in their buying decisions.

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NEWS

Platform Engineering unlocks DevOps success

The platform team is on the rise, with 51% of respondents reporting adoption within last three years.

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Businesses that fail to capitalise on public’s digital curiosity risk losing customers, say 51%...
CISPE appeals Broadcom's VMware acquisition approval, citing competition risks and exclusion of...
More than half of companies surveyed are putting mission-critical apps in the cloud.
And only 38% business leaders rate their decarbonisation efforts so far as very successful.
New innovations optimize flexibility and equitable access to information, enabling onsite and...
Wavenet partners with 8x8, marking a leap in enterprise communications and customer experience....
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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