Digitalisation World

Nexthink delivers combined Digital Employee Experience (DEX) and Digital Adoption offering

Published in Digital Business Vendor

Nexthink has introduced Nexthink Adopt, said to be the only digital adoption product, built on a Digital Employee Experience (DEX) platform driven to eliminate every application issue employees face.

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Heraeus Group turns to Syniti

Published in Digital Business Storage + Servers Vendor

Unified data management platform, enablement and services brings transparency, governance and repeatability into ongoing data migration efforts.

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CISOs growing more comfortable with risk

Published in Digital Business Security + Compliance Tech & Trends

Over half (57%) of CISOs report increasing cyber risk appetites with (49%) reporting a good risk appetite.

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Growing Demand for results and ROI from IT investments and decisions

Published in AI Apps + DevOps Cloud + MS Data Analytics Digital Business IT Management + Service Networks + Telecoms Quantum Computing Security + Compliance Storage + Servers Tech & Trends

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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AI makes for happier customers?

Published in AI Digital Business Tech & Trends

NICE has published the 2024 International Happiness Index, its inaugural research which highlights the opportunity gap between consumer demands and what businesses are delivering when it comes to CX. The index found most consumers believe if organisations leverage digital and AI solutions in customer service, it can close the gap and make them happier and more loyal consumers.

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