Friday, 26th February 2021
NEWS

Remote becomes reality

63% of IT executives say at least a quarter of their employees will continue to work remotely permanently.

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NEWS

Retail industry lags behind in customer experience strategy

Despite ambition for customer experience success, lack of data and analytics hinders delivery.

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NEWS

81% of global IT decision makers plan to add MACH elements

C-suite is driving the push for modernization to enhance customer experience while saving on budget and staffing resources.

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NEWS

Research reveals a customer relationship crisis

Struggling to get a clear picture of their customers, more than half of sales leaders say their CRM is costing them revenue.

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NEWS

Acceleration of digital transformation pushing organisations towards a more data-driven approach

84% of businesses have seen more demand for data due to Covid-19, but nearly a third say data quality remains a fundamental barrier.

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NEWS

'Digital-enabling' countries proved more resilient to the Covid-19 economic shock

The US, Germany and Denmark once again make the top three of the 2020 Enabling Digitalization Index (based on data from end-2019).

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Infor platform helps Italian tile manufacturer boost customer experience and drive performance.
Organisations are embracing self-service analytics and business intelligence (BI) to bring these...
Benefits of digital technology are well-known, but a distinct lack of cohesion around how to effecti...
Tieto has signed an agreement with Volvo Car Retail Solutions (VCRS) to provide the company with...
Calls for international regulation and upskilling increase.
CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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