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The top tech trends VARs and MSPs shouldn’t ignore

By Rachel Rothwell, Regional Director Southern Europe and UK at Zyxel.

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Five steps to create first-class customer experience

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with your company is now a crucial element in any decision to buy or retain your services. By Bob Dunn, associate vice president of EMEA and APAC with Hyland.

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Large organisations are not geared to handle IT projects. Here’s why…

Are corporates doomed to fail when it comes to taking on large IT projects? A radical proposition, perhaps, yet there’s plenty of evidence to suggest that many big businesses simply aren’t equipped to deliver large-scale IT projects on time and on budget. By Ritam Gandhi, Studio Graphene.

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Big digital transformation mistakes

Digital technologies such as artificial intelligence, robotics and machine learning are promising big changes to the energy, chemicals and resources industry. To prepare, many businesses are embarking on digital transformation programs to enable their organizations to reap the benefits. However, according to a recent study by Advisian Digital, the pathways to success and the benefits that accrue from digitization are not as clear. There’s a lot confusion, failings and false starts.

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Digital Experience Management is the Key to Business Success

Thanks to technological and social shifts, we live in a world focused on instant gratification. Take consumers’ approach to video as an example. They are no longer content to visit physical video stores, or wait for new episodes of their favourite shows to air on television on a weekly basis, instead they want instant access to them on-demand using video streaming services. The same story repeats itself time and time again across industries, creating an environment in which only those that...

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Better, faster, stronger… cheaper – why now is the time to move towards ‘design for operations’ in the IT world

As businesses continue down the path of digital transformation, and do away with legacy systems, there is also a need to rid enterprises of legacy mindsets. By Chris Swan, DXC Fellow, VP and CTO for Global Delivery, DXC Technology.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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